neska INTERMODAL relies on Star Flow Terminal Operating System (TOS) to organise the logistical process at its six inland terminals. This system was developed in collaboration with Yellowstar to be used on top of the existing ‘legacy’ system; it offers the logistics service provider more functionalities, greater efficiency and time savings. Kevin Gründer, Managing Director at neska INTERMODAL: “Because margins are slim in the market in which we operate, it is absolutely crucial that we are able to meet clients' demands quickly. Thanks to Star Flow TOS we are improving our performance and our service".
Orders are entered and invoicing is carried out via the existing system. Further, neska INTERMODAL relies on different modules within Star Flow Terminal Operating System (TOS) to organise the intermodal transport to and from the sea port, its own terminal operations and the previous and subsequent transport by truck. The web-based approach means each individual department has easy access to the information that is relevant for them, at all times, and can act accordingly. In addition, the MyDay priority dashboard ensures that neska INTERMODAL’s employees are able to focus only on the most important matters. “Star Flow TOS allows us to efficiently structure our logistical processes so that data can be shared more easily and more time is saved.” says Kevin Gründer.
The Star Flow Terminal Operating System roll-out is the result of a good idea from neska INTERMODAL and the refinement and technical implementation contributed by Yellowstar. The modules of Star Flow Terminal Operating System were developed and implemented as a supplement to neska INTERMODALS’ existing system. With over 400 users distributed across six inland terminals, the system is being deployed within a number of separate departments.
Because employees can only see the information that is most important and relevant to them via a personal dashboard (MyDay), time savings of 20 to 30% are realised. Using ToDo's, employees are able to respond quickly to any deviations encountered. The new system offers other advantages in addition to the time saved thanks to MyDay:
The major focus area for 2019 will be enriching the existing systems using Oracle Apex modules in Star Flow Terminal Operating System. In addition to the complete electronic data exchange with information about bookings and statuses, this will soon also be available through a customer portal. Top priority is the development of the customer portal in which customers can request track & trace information and thus gain optimum insight into their goods movements. Via the portal, customers can subscribe to the desired data and set their own alerts.
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