Star Flow Terminals offers neska INTERMODAL greater efficiency

Easily share data and save more time

neska INTERMODAL relies on Star Flow Terminal Operating System (TOS) to organise the logistical process at its six inland terminals. This system was developed in collaboration with Yellowstar to be used on top of the existing ‘legacy’ system; it offers the logistics service provider more functionalities, greater efficiency and time savings. Kevin Gründer, Managing Director at neska INTERMODAL: “Because margins are slim in the market in which we operate, it is absolutely crucial that we are able to meet clients' demands quickly. Thanks to Star Flow TOS we are improving our performance and our service".

star flow tos

Optimum work efficiency thanks to Star Flow TOS

Orders are entered and invoicing is carried out via the existing system. Further, neska INTERMODAL relies on different modules within Star Flow Terminal Operating System (TOS) to organise the intermodal transport to and from the sea port, its own terminal operations and the previous and subsequent transport by truck. The web-based approach means each individual department has easy access to the information that is relevant for them, at all times, and can act accordingly. In addition, the MyDay priority dashboard ensures that neska INTERMODAL’s employees are able to focus only on the most important matters. “Star Flow TOS allows us to efficiently structure our logistical processes so that data can be shared more easily and more time is saved.” says Kevin Gründer.

The Star Flow Terminal Operating System roll-out is the result of a good idea from neska INTERMODAL and the refinement and technical implementation contributed by Yellowstar. The modules of Star Flow Terminal Operating System were developed and implemented as a supplement to neska INTERMODALS’ existing system. With over 400 users distributed across six inland terminals, the system is being deployed within a number of separate departments.

Positive development

Because employees can only see the information that is most important and relevant to them via a personal dashboard (MyDay), time savings of 20 to 30% are realised. Using ToDo's, employees are able to respond quickly to any deviations encountered. The new system offers other advantages in addition to the time saved thanks to MyDay:

  • More efficient data handling. The planning board enables planners to organise and adjust the container planning in real time.
  • More functionality. Planners can track the location of each container in real time and drivers receive transport assignments on their mobile app. For their part, drivers can also enrich the data, arrange receipt or clearance of containers and register any deviations they encounter.
  • Reduced costs thanks to digitisation. Because data is available online and around the clock, fewer contact moments between the drivers and terminals are needed. This also means fewer employees are needed to provide support for the gate-in and gate-out processes.
  • More information for customers. Real-time information is automatically available to customers through the track and trace functionality.
  • Speedy barge-planning. System wide, the data link between neska Container Line and neska INTERMODAL terminals, ensures efficient planning with all the terminals.

Summary neska INTERMODAL

  • Over 400 users rely on one or more modules within the system each and every day.
  • More than 500.000 containers transported annually and 70 intermodal one-way transports per week.
  • 6 inland terminals including two seaport offices in Rotterdam and Hamburg and four inland rail network connections.
  • Headoffice in Duisburg. With 320 employees, 275 trucks, 320 chassis and a container terminal with an area of 511,000 m2.

Plans for the future

The major focus area for 2019 will be enriching the existing systems using Oracle Apex modules in Star Flow Terminal Operating System. In addition to the complete electronic data exchange with information about bookings and statuses, this will soon also be available through a customer portal. Top priority is the development of the customer portal in which customers can request track & trace information and thus gain optimum insight into their goods movements. Via the portal, customers can subscribe to the desired data and set their own alerts.

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